/servicesIT capabilities

Eight kinds
of technical
work

Each service below is described by its scope, its typical deliverables and the way the work actually proceeds. No pricing is published, because scope is derived from the problem rather than from a package.

  1. 01Custom software development
  2. 02Web application development
  3. 03Cloud architecture and infrastructure
  4. 04Systems integration and APIs
  5. 05Data engineering and analytics
  6. 06UI/UX design
  7. 07Quality assurance and testing
  8. 08Maintenance and technical support

01Service

Custom software development

Applications built for a specific operational problem, where an off-the-shelf product would require the business to work against itself.

Workflow

Discovery produces a written problem statement and constraints. Work then proceeds in reviewable increments, each merged behind automated checks and demonstrated before the next begins.

Program code on a dark display, photographed close up
Custom software development

Scope

  • Domain modelling and technical discovery
  • Backend services, business logic and scheduled processing
  • Authentication, authorisation and audit trails
  • Automated test suites and delivery pipeline

Typical deliverables

  • Working software released incrementally
  • Architecture decision records
  • Test coverage for critical paths
  • Runbook and environment documentation

02Service

Web application development

Browser-based products and internal tools: server-rendered pages where speed and indexability matter, richer client behaviour where the task demands it.

Workflow

Interface structure is agreed first, then built against real data as early as possible so layout and content problems surface before release rather than after.

Delivery workflow diagramSix connected stages: discover, shape, build, verify, release and operate, with a feedback line returning from operate to discover.01Discover02Shape03Build04Verify05Release06OperateFEEDBACK FROM OPERATION INFORMS THE NEXT CYCLE

Scope

  • Component architecture and shared design system
  • Server rendering, caching and route-level data loading
  • Accessibility, responsive layout and performance budgets
  • Technical SEO structure for public pages

Typical deliverables

  • Responsive application across mobile, tablet and desktop
  • Reusable component library with documented variants
  • Performance and accessibility checks in the pipeline

03Service

Cloud architecture and infrastructure

Environments described in code, provisioned repeatably and instrumented so that behaviour in production is observable rather than inferred.

Workflow

We inventory what exists, define the target topology in code, migrate in stages with a rollback path at each step, and hand over the ability to rebuild the environment from the repository.

Concrete grid facade of a data centre building at dusk
Cloud architecture and infrastructure

Scope

  • Environment topology, networking and identity model
  • Infrastructure as code and continuous deployment
  • Logging, metrics, tracing and alerting
  • Backup, restore and recovery procedures

Typical deliverables

  • Versioned infrastructure definitions
  • Reproducible staging and production environments
  • Dashboards and alerts tied to real user outcomes
  • Documented recovery procedure, tested at least once

04Service

Systems integration and APIs

Interfaces between systems that were not designed together, with disagreement about identifiers, timing and ownership resolved explicitly.

Workflow

Data ownership is mapped before code is written. Contracts are agreed, then implemented with retry and failure behaviour defined for every call rather than assumed to succeed.

Blue and green network cables terminated into a patch panel in a server rack
Systems integration and APIs

Scope

  • Contract-first API design and versioning policy
  • Message queues, event flow and idempotent processing
  • Third-party connectors and authentication handling
  • Reconciliation and dead-letter handling

Typical deliverables

  • Published API specification
  • Integration test suite against real boundaries
  • Monitoring for queue depth, retries and failures

05Service

Data engineering and analytics

Pipelines and models that turn operational records into a reporting surface whose numbers can be traced back to their source.

Workflow

We start from the questions the business needs answered, work backwards to the required data, and build the pipeline in layers so each stage can be validated independently.

Line graph rendered in green and blue on a large screen in a darkened room
Data engineering and analytics

Scope

  • Ingestion from operational systems and external sources
  • Transformation layers with tests and schema contracts
  • Warehouse modelling and metric definitions
  • Reporting layer and machine-readable outputs

Typical deliverables

  • Scheduled, monitored pipelines with alerting on failure
  • Versioned data models and a documented metric dictionary
  • Lineage from report figure back to source record

06Service

UI/UX design

Interface design for information-dense professional software, delivered as a system rather than a set of screens.

Workflow

Design and implementation run close together: patterns are specified, built in the real codebase, and reviewed in a browser rather than signed off as static images.

Ivory studio room with a long table, laptops and a whiteboard of sketched diagrams
UI/UX design

Scope

  • Task and information architecture
  • Wireframes, interaction states and edge cases
  • Design tokens, type scale and component specification
  • Accessibility review including keyboard and contrast

Typical deliverables

  • Design system tokens implemented in code
  • Documented component variants and states
  • Annotated flows covering empty, loading and error states

07Service

Quality assurance and testing

Verification built into the delivery pipeline, so a regression is caught by a machine before anyone has to notice it.

Workflow

Each quality gate must pass before a change moves forward. Failures are treated as information about the system, not only about the change that exposed them.

Delivery workflow diagramSix connected stages: discover, shape, build, verify, release and operate, with a feedback line returning from operate to discover.01Discover02Shape03Build04Verify05Release06OperateFEEDBACK FROM OPERATION INFORMS THE NEXT CYCLE

Scope

  • Test strategy across unit, integration and end-to-end levels
  • Static analysis, type checking and linting gates
  • Accessibility and performance assertions
  • Exploratory and migration testing where judgement is required

Typical deliverables

  • Automated suites running on every change
  • Release checklist and verification steps
  • Defect reports with reproduction detail

08Service

Maintenance and technical support

Continuing care for systems already in use: updates, monitoring, incident response and steady incremental improvement.

Workflow

Routine work is scheduled and visible; urgent work follows an agreed response path. Every incident ends with a written cause and a concrete change to reduce recurrence.

Quality gate diagramA change passes through five sequential quality gates: static analysis, unit tests, integration tests, review and release checks.Static analysisUnit testsIntegration testsReviewRelease checksA CHANGE ONLY MOVES FORWARD WHEN THE PRECEDING GATE PASSES

Scope

  • Dependency, runtime and security updates
  • Monitoring, alert tuning and capacity review
  • Incident response with written follow-up
  • Backlog of small improvements on a regular cadence

Typical deliverables

  • Regular maintenance cycles with change notes
  • Incident timelines and corrective actions
  • Up-to-date runbooks and handover material

09How the services combine

One architecture, several disciplines

Individual services are rarely bought in isolation. The diagram shows where each of them sits in a working system, which is also how responsibility is divided during a project.

Layered technology architecture diagramFour horizontal layers — interface, application services, integration and data — connected by vertical lines, with cross-cutting observability and security rails.Interface layerWeb clients · design system · accessibilityApplication servicesDomain logic · APIs · background jobsIntegration layerMessage queues · connectors · contractsData layerRelational stores · warehouse · object storageOBSERVABILITYSECURITY CONTROLS

Enquiries about any of these services: ASO Immobilienservice GmbH[email protected]